Privacy Policy


ByStiene respects your privacy and therefore ensures that your personal details remain confidential. When you shop at ByStiene, we may access information about your usage of our website so that we can develop and improve further. Our privacy policy below explains what information is collected, how it is collected and what it is used for.

Personal details and data processing

In order to provide personalised service, ByStiene requires certain information from you. Once you place an order with ByStiene, you fill in your delivery and chosen payment method, along with the order / billing form (“check out”). ByStiene processes three types of personal details: identity, payment and online trafficking details.


Personal Details

These are the details you fill in on the order/billing form:

  • Name
  • Address
  • Postal code
  • City
  • Email address
  • Phone number

These personal details are used by ByStiene to process your order, and to ensure it is sent to you as quickly and carefully as possible.

You can review your personal details in your personal account.

Payment Details

ByStiene registers your payment details to ensure that the payment has been completed successfully. We therefore only register your payment method.  Bank details are not saved and every payment is protected. For more information, please refer to the payments section on our website.

Online Trafficking Details

Online trafficking is your online behavior, how you navigate through the website and the installation of a cookie on your computer. A Cookie is a small data file that is stored by your Web browser on your computer. We use Cookies to keep track of your current shopping session, to enable you to proceed to checkout at any time and to personalize your online experience. Trafficking details enable ByStiene to analyze visitors’ search behavior, how the search engine is used, which pages are visited and which items are ordered, so that ByStiene can optimize the user friendliness, functionality and content of the website.

Goals

ByStiene primarily uses your personal details to process your order. These details may also be used to help optimize the website and to send you commercial information or appropriate offers, however this will only happen if you have given your permission and have signed up for the newsletter. Note that you can unsubscribe at any time by sending us an email with your request at info@bystiene.be. Alternatively, you can unsubscribe via an opt-in/out checkbox that is present in your personal account information section or via the 'unsubscribe'-button that you can find at the bottom of our digital newsletters (email).

Under no circumstances will your personal information be passed on and/or sold to third parties who are not part of our production process, for example, to forward advertising to you.

Changes

If ByStiene amends this policy, we will notify you by updating the statement on this page.

Questions

If you still have any questions after reading our privacy policy, please feel free to ask them by sending us an email using info@bystiene.be.